Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with VOEOZ.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times:

  • United States: 7–15 business days
  • Canada: 7–18 business days
  • Europe: 7–20 business days
  • Australia & New Zealand: 8–20 business days
  • Other International Destinations: 10–25 business days

Actual delivery times may vary due to customs processing, weather conditions, carrier delays, or peak seasons.

Shipping Costs

Shipping fees are calculated and displayed during checkout.

Promotional free shipping offers may be available from time to time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take several days to update after shipment.

Customs, Duties & Taxes

International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.

VOEOZ is not responsible for delays caused by customs clearance.

Lost Packages

If your package appears lost in transit, please contact us at:

yanguoxiong003@outlook.com

We will work with the shipping carrier to investigate and provide an appropriate resolution.

Contact

Email: yanguoxiong003@outlook.com